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Terms &

Terms of Use – User Agreement

Welcome! You may use the website, services, content, technologies and applications of (“Our Website”) only on the condition that you abide by the following terms and applicable laws. BY USING OUR WEBSITE AND/OR BY PURCHASING ANY PRODUCT OR SERVICE ON OUR WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE FOLLOWING TERMS (“SITE TERMS”). You must be 18 years or older to use Our Website.

Please read these Terms & Conditions as they affect your rights and responsibilities in law. If they are not acceptable to you please do not use our website, order products from us or use our services.

These Terms & Conditions do not affect your Statutory Rights.

Products and Services

1 Interpretation

1.1 Definitions

Buyer/You the person or business who purchase the goods or services from the charity

Charity/We, Foresight (Reg. Charity No. 279160 ), 21 Sevier Street, St. Werburghs, Bristol, BS2 9LB, which is our registered office trading address.

Goods – any goods supplied to the Buyer by Foresight, such as Supplements

Services – any services supplied to the Buyer by Foresight, such as Hair Mineral Analysis


1.2 Singular words include the plural and vice versa.

1.3 Reference to gender covers both genders.

1.4 The Site is intended for use by persons or business resident in the United Kingdom and most countries outside of the UK, Customs permitting.

1.5 The Site is available free of charge for personal and business use.

2 Product Terms

2.1 Orders and Availability

2.1 Orders placed and purchases made are governed as follows:

2.1.1 All prices shown are retail selling prices inclusive of value added tax unless otherwise stated.

2.1.2 All prices are subject to change without notice being given.

2.1.3 Should we not be able to supply an item for a reason beyond our control we will not accept liability.

2.1.4 Placing an order does not necessarily mean we will fulfil it. Only when we invoice and dispatch the Goods is the Contract between the Buyer and Foresight acknowledged and confirmed.

2.2 Delivery

2.2 Delivery will be made to the address given when placing your order.

2.3 Depending on the size and value of the order it will be dispatched either by Royal Mail first or second class post or via Parcelforce (mainly larger orders and to some international addresses). If any item is out of stock, the product cannot be purchased via the website, but may be available to put on back order and sent out as soon as it is back in stock.  Please contact us to put an item on back order (payment required at time of back order) and/or to find out when it may be back in stock.

2.4 Under normal circumstances orders will be dispatched on the day the order is received.  Items sent via Parcelforce will need to be dispatched by 1 pm otherwise dispatch will roll over to the next working day.  No orders are dispatched on Fridays or over the weekend as the Charity does not currently operate on these days.

2.3 Delivery Charges

2.3.1  Carriage charges to UK mainland destination and Northern Ireland are as follows:
Orders under £25 postage and packaging is £2.00
Orders over £25 postage and packaging is free, delivered first class via Royal Mail.

2.3.2 Orders for overseas destinations will be charged at cost price.  This is usually based on a tracked service where possible. However should you prefer to select a cheaper, non-tracked service, we will not be held liable for any non-receipt of or loss of Goods.

2.3.3 If Royal Mail or any other courier used fail to deliver your Goods in part or in full or it is beyond our control, we will not be held liable. However, we will use our best endeavours to ensure you are recompensed for the loss.

2.4 Returns

2.4.1 Goods may be returned, provided you contact the Charity prior to returning, as soon as possible (ideally within 3 working days of receipt).  You can advise us by telephone (01483 869944) or by email ( beforehand.  Only Goods that have not been opened can be returned.  Please also read our Returns and Refunds page for full details of our Returns Policy.

2.5 Damaged Items

2.5.1 Any items damaged must be notified within 48 hours of receipt (see 2.4 for telephone or email).

2.6 Cancelling your order

2.6.1 An order may be subject to cancellation or changed by sending an e-mail or by telephone (see 2.4.1). If the order has been processed and dispatched you will need to return it to us for full credit less cost of carriage.

2.7 Payments

2.7 Online payment may be made by MasterCard, Visa, Maestro, Switch or Delta or via PayPal – all in pounds sterling. You will be charged for any Goods at the point of order. Our liability to you relating to any order will not exceed the total value for the particular goods.

3 Customer Complaints

We pride ourselves in the way we look after our customers. If you require assistance, guidance or have a complaint please do not hesitate to contact us by email at or by phone on Tel: 01275 878953

4 Services Terms

4.1 Any recommendations made following hair mineral analysis tests are only valid for between 4 to 6 months following the test. Should you continue to take your recommended supplements beyond 4 months without taking advice, or in different dosages than the ones advised, this is done entirely at your own risk.

4.2 For full terms relating to services provided by the Charity, such as Hair Mineral Analysis or Nutritional Assessments, please refer to the relevant website page and/or guidance notes relating to that service and/or contact us for further information.

5 Amendments

We reserve the right to amend these Terms & Conditions and will publish these on our site as they occur and apply from the day of publication.

6 Site Availability

6.1 Foresight endeavours to offer the best possible service. Nonetheless it cannot guarantee that the service will always be without fault or meet all your needs. Should a fault occur we would be grateful if you report it to us by telephone (01275 878953) or email (

6.2 Site access may not always be available as a result of maintenance or updates to the sites.

7 Foresight’s Liability

7.1 Foresight provides the Site ( without any warranties or guarantees. The risks associated with use of the Internet shall be borne by you.

7.2 If material from other Internet sites is used on our Site or when opinions are expressed or information provided in the form of blogs from ‘guest bloggers’ (independent associates of Foresight) on our website, we try to ensure this material is of good quality, reputable, referenced and is within the law, but we cannot be held responsible if this proves not to be the case.  Please also read point 7.2 under ‘Disclaimers’ below for more on this subject.

7.3 Neither can we be held responsible for any technical problems experienced with the Site and we disclaim all liabilities where your equipment links are incompatible or interruptions or errors due to technical problems occur.

7.4 You also accept that we cannot be held responsible to you or any third party for any incidental damage or considerable loss of revenue that are concerned with the Site insofar as applicable law allows.

8 Disclaimer

8.1 The information provided on this website is for information purposes only.  It is not intended to be a substitute for taking proper medical advice and should not be relied upon in this way.  We are committed to bringing you the most up to date information, however, we make no guarantee that the information herein is the most recent on any particular subject.  Our Website and products and services provided by Foresight should be used in conjunction with qualified medical guidance.  Always consult a qualified doctor or healthcare practitioner, especially if you are pregnant, taking the pill or on any medication. That way your situation can be looked at individually. You should also consult with a healthcare professional before starting any diet, exercise or supplementation programme, before taking any medication, or if you have or suspect you might have a health problem.  Please do not discontinue any medication without your doctor’s consent.  We do not diagnose, give medical advice or make claim to guaranteed outcomes. The degree of benefit from a Foresight programme may vary between clients with similar health problems and following a similar Foresight programme.

8.2 We are not responsible for and do not necessarily hold the opinions expressed by our independent content contributors: Opinions and other statements expressed by users and third parties (such as independent bloggers) are theirs alone, not opinions of Foresight. Content created by third parties is the sole responsibility of the third parties and its accuracy and completeness are not endorsed or guaranteed. You acknowledge that by providing you with the ability to view and distribute content through Our Website Foresight is not undertaking any obligation or liability relating to the content.  Foresight and its affiliates, successors, assigns, employees, agents, directors, trustees, officers and members do not undertake or assume any duty to monitor Our Website for inappropriate or unlawful content.  Foresight and its affiliates, successors, assigns, employees, agents, directors, trustees, officers and members assume no responsibility or liability which may arise from the content thereof, including, but not limited to, claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation. Notwithstanding the foregoing, Foresight reserves the right to block or remove communications, postings or materials at any time in our sole discretion.

9 Overseas Use

Foresight cannot know that information and materials on its site are appropriate or available for use anywhere outside the United Kingdom. If you reside outside the UK and you decide to order any product from this Site you do so on the understanding that is it on your own initiative and it is your responsibility to comply with local law.

10 Copyright

This Site is owned and operated by Foresight, 21 Sevier Street, St. Werburghs, Bristol, BS2 9LB.  Registered Charity No. 279160.

The copyright in all material provided on this site is held by Foresight or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Foresight or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. You may not, without Foresight’s permission, “mirror” any material contained on this site onto any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. Any unauthorised use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Any questions relating to the Terms & Conditions (User Agreement) please contact us by emailing